Cookie Policy

Our cookie policy and how we use them

Last updated: January 12, 2026

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and improve your browsing experience. Level uses cookies and similar technologies to operate and improve our Service.

2. How We Use Cookies

We use cookies for the following purposes:

Essential Cookies

These cookies are necessary for the Service to function properly. They enable core functionality such as authentication, security, and session management. You cannot opt out of essential cookies.

  • Authentication: Keep you signed in to your account
  • Security: Protect against unauthorized access
  • Session: Remember your preferences during a session

Analytics Cookies

These cookies help us understand how visitors interact with our Service. We use this information to improve our platform and user experience.

  • Usage patterns: Which features are most popular
  • Performance: How quickly pages load
  • Errors: Identify and fix technical issues

Functional Cookies

These cookies remember your preferences and settings to provide a more personalized experience.

  • Theme: Light or dark mode preference
  • Language: Your preferred language
  • Layout: Display preferences

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:

  • Stripe: For secure payment processing
  • Supabase: For authentication and data storage

4. Managing Cookies

Most web browsers allow you to control cookies through their settings. You can:

  • View what cookies are stored on your device
  • Delete some or all cookies
  • Block cookies from being set
  • Set preferences for certain websites

Please note that disabling certain cookies may affect the functionality of our Service. Essential cookies cannot be disabled as they are required for the Service to work.

5. Cookie Duration

Cookies on our Service have different lifespans:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain for a set period (e.g., 30 days to 1 year)

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. We encourage you to review this policy periodically.

7. Contact Us

If you have questions about our use of cookies, please contact us at privacy@getlevel.ltd.